Please note that not all products are eligible for a 6 months warranty period. On product pages, we have mentioned whether the product is eligible for a warranty or not.
- If you encounter any issues with the product within 6 months of your purchase, simply send us an email to info@bagzone.lk mentioning your order number and images of the damaged product. This warranty only covers any issues caused by manufacturing defects in material and workmanship. We will either replace the product/refund in accordance with the warranty terms and conditions stated herein. The warranty provided herein applies only to the first purchaser or gift recipient of the Product.
- This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, normal wear, and tear or transport damage (by airlines for example). Additionally, any maintenance or repairs on your Product can be performed by any company.